Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
Privacy Policy
Effective Date: 2026
Toyom values your privacy. This Privacy Policy explains how Toyom.com.ng collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or contact our support team.
By using Toyom.com.ng, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
This includes your name, email address, phone number, delivery address, billing information, and any other information you provide when creating an account, placing an order, or contacting us.
Order Information
We collect details about the products you purchase, order history, payment status, delivery details, returns, and customer support requests.
Payment Information
Payments are processed through secure third-party payment providers. Toyom does not store your full card details. Payment processors may collect and handle your payment data according to their own privacy policies.
Website Usage Information
We may collect information such as your IP address, browser type, device type, pages visited, time spent on the website, and other analytics data to improve our website and services.
2. How We Use Your Information
Toyom may use your information to:
- Process and deliver your orders
- Confirm payments and send order updates
- Create and manage your customer account
- Respond to enquiries and support requests
- Improve our website, products, and services
- Send promotional offers, discounts, and product updates
- Prevent fraud, abuse, and unauthorized transactions
- Comply with legal and regulatory requirements
3. Sharing of Information
Toyom does not sell your personal information.
We may share your information only when necessary with:
- Delivery and logistics partners
- Payment processors
- Customer support service providers
- Website hosting and technology providers
- Legal or regulatory authorities where required by law
These third parties are expected to handle your information responsibly and only for the purpose of providing services connected to Toyom.
4. Cookies and Tracking
Toyom.com.ng may use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and provide a better shopping experience.
You can disable cookies through your browser settings, but some parts of the website may not function properly.
5. Marketing Communications
Toyom may send promotional messages, offers, product updates, and newsletters to customers who have provided their contact details.
You may unsubscribe or opt out of marketing communications at any time by following the instructions in the message or contacting our support team.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online platform is completely risk-free, and customers are encouraged to keep their login details secure.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Ask questions about how your information is used
To make a request, contact us at:
8. Account Security
Customers are responsible for maintaining the confidentiality of their account login details. Toyom will not be responsible for unauthorized access caused by sharing passwords or failing to protect account information.
9. Children’s Privacy
Toyom is not intended for children below the age required to make online purchases. If we discover that we have collected information from a child without appropriate consent, we may delete such information.
10. Changes to This Privacy Policy
Toyom may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Policy or how your information is handled, contact us at:
Toyom Customer Support
Email: support@toyom.com.ng
Website: www.toyom.com.ng